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Dehumidifier Troubleshooting Guide

The following is a guide for the owner/user to follow in the event the unit malfunctions. If further service is required, a qualified service technician must be called. The dehumidifier troubleshooting guide is also available in printable PDF format
PROBLEM POSSIBLE CAUSE SOLUTION
Unit does not start Main power off. Turn main power on. Reset circuit breaker or replace blown fuses.
  Thermostat system switch in off position. Set system switch in automatic position.
  Humidistat set too high. Lower humidistat setting.
  Thermostat system switch in off position. Set system switch in automatic position.
Unit does not shut off. Malfunctioning controls. Call service technician to repair or replace control.
Unit not operating properly, high humidity in room. Humidistat turned off. Turn humidistat on and set to desired RH level, usually between 50% and 60%.
  Air filters dirty. Replace filter(s)
  Controls located in room that is not being treated by dehumidifier. Change location of controls into room being treated by dehumidifier.
  Pool water temperature too high. Lower pool water temperature usually between 78°F to 82°F. Usually 2°F to 4°F below room temperature.
  Supply or return air registers blocked or closed Remove blockage and open registers. Check diffusers, make sure they are pointed in proper direction.
  Blower belt loose & slipping. Check for worn belt and tighten or replace as necessary.
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Dehumidifier Corporation of America
W53 N550 Highland Drive - P.O. Box 917
Cedarburg, WI 53012
(262) 377-7501 - Fax: (262) 377-7502
Toll Free: 1-888-883-7602
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